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refund-policy

At The Stream View, we strive to provide the best possible IPTV experience to our customers. If for any reason you are not satisfied with our service, we offer a full refund within 3 days of your initial purchase, even if you have used our VOD library or watched any channels.


Refund Eligibility

To be eligible for a refund, you must request it within 3 days of your subscription start date. Refunds beyond this period cannot be issued.


How to Request a Refund

To request a refund, contact our customer support team within 3 days of subscribing. You will be asked to provide your name, email address, and reason for requesting the refund.


Refund Process

Once your refund request is processed, we will issue the refund to the original payment method used for your subscription. Refunds may take a few business days to appear depending on your payment provider.


Exclusions

Refunds can only be issued for subscriptions that have been active for 3 days or less. Refunds will not be issued for any subscription renewals or upgrades.


Need Help?

If you have any questions or concerns about this Refund Policy or need assistance, please contact our support team:
Email: info@thestreamview.com